Privacy Policy
Last updated: November 2024
Welcome to Elaia. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding your data when you use our church community app.
Information We Collect
Elaia collects only the information necessary to create and manage your account, such as your name, email, phone number, and other optional details you choose to provide. Elaia collects basic personal information that you provide during registration or while using the app. This may include your name, email address, phone number, profile details, and any content you voluntarily submit. We collect only what is necessary to create your account and provide the app's core features.
How We Use Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. Elaia uses your personal information solely to deliver, operate, and improve the services offered within the app. We do not sell, rent, or share your information with third-party advertisers or marketers. Your data is used only for purposes such as account management, communication, community engagement, and enhancing user experience.
Data You Provide Within the App
Any data you provide—including posts, attendance records, purchases, and messages—is used solely to deliver and improve Elaia's services. Any information you submit within Elaia—such as posts, testimonies, attendance check-ins, messages, bookshop orders, job applications, or interactions with community features—is used only to provide the related service. This data helps us support church engagement, maintain records, and enhance user experiences. It is never used for unrelated purposes or shared outside the platform without your permission.
Data Security
Your data is securely stored and protected using industry-standard security practices. Elaia uses industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. All data is stored securely using reputable cloud services, and sensitive information is encrypted where necessary. While we work hard to safeguard your data, no method of digital storage or transmission is 100% secure, and we continuously improve our security practices.
Your Control Over Your Information
You have full control over your personal information and can update or delete your data at any time. Elaia allows you to manage your personal information at any time. You can update your profile details, change your account information, or request the deletion of your account and associated data. If you ask for your data to be deleted, we will remove it from our systems except where retention is required for legal or administrative purposes.
Analytics and App Usage Data
Elaia may collect usage analytics to improve app performance, but this data does not personally identify you. Elaia may automatically collect anonymous usage data—such as device information, app interactions, and feature performance—to help us understand how the app is used and to improve functionality. This information does not personally identify you and is used strictly for analytics, troubleshooting, and enhancing user experience.
Location Data
Location data is only used when needed for attendance tracking or location-based features and is never shared externally. Elaia may request access to your location only when it is required for specific features—such as attendance check-ins, nearby events, or location-based services within the church community. Your location data is used solely for these purposes, is not stored unnecessarily, and is never shared with third parties without your consent.
Payment Information
Payment information (if applicable) is processed securely through trusted third-party providers; Elaia does not store your card details. If you make purchases through Elaia—such as bookshop items, event tickets, or other services—your payment is processed securely by trusted third-party payment providers. Elaia does not collect, store, or have access to your full card details. We only receive confirmation of successful transactions to complete your order or service request.
Children's Privacy
Children under 13 should use the app only with parental or guardian supervision. Elaia is designed for general church community use. Children under the age of 13 should use the app only with the supervision and consent of a parent or legal guardian. We do not knowingly collect personal information from children without proper authorization. If we discover that a child's information has been collected without consent, we will take steps to delete it promptly.
Your Consent
By using Elaia, you consent to the collection and use of information as described in this policy.: By creating an account or using Elaia, you agree to the collection, storage, and use of your information as described in this Privacy Policy. Continued use of the app indicates your acceptance of any updates or changes to this policy, which we may make from time to time to improve our services or comply with legal requirements.
If you have any questions about this Privacy Policy, please contact us.